Welcome to ItalianMinerals.com website ! our pages will offer always first class minerals from Italy and worldwide. No minimum order is necessary, what you like is what you can get, following the rule "first come first served". Shipping is usually organized through the Italian Postal Service, which provides an excellent service. Our packages are usually mailed as registered airmail packages, and up to now only 2 package resulted lost (1 was lost during the week-end following the twin towers destruction).
Goto: Shipping Payments Refund Policy
SHIPPING
The shipping costs are :
from $12 up to $25 for
packages up to 2 kg for Europe and USA
from $14 to $32 for all Asiatic
Countries and Oceania (Japan, China, Taipei, Australia, etc).
Above 2 kg the shipping cannot be as registered mail but
only as surface mail or using other solutions (FedEx or DHL) which are more
expensive. In such case we prefer to divide the shipping in 2 or more packages
below the 2 kg of weight. Being the packages registerd they can be tracked and
always followed all along their travel to reach you. Usually this kind of
mailing requires at least 2-3 weeks to reach the final destination.
The specimens you order are always mailed within 4 days from receiving the payment.
All packages are carefully prepared, with all attentions for each single rock. The specimens are wrapped carefully and stored inside the packages so that not to be damaged by the mailing and the delivering.
PAYMENTS
Preferred payment is
through PayPal, which provides a low cost high quality service: mainly no
fees or charges for the buyers ! this service is preferred for whoever is
going to buy minerals from us, since the fees for postal/bank-money orders,
personal or Bank checks (especially from foreign countries) are quite high.
Checks are accepted from Italian customers only when currency is the euro. Sorry
for any inconveneince that this may cause to you.
To reach the secure PayPal site just use this link:
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Refund policy
Everything is sold for your satisfaction. In case you do not like the specimen
you only have to mail the rock(s) back to us and we will refund you the cost of
the specimen(s). Please, note that shipping charges are not included in the
refund policy. Note also that ItalianMinerals cannot be responsible for damages
or loss that may occur during the delivery. Insurance is a customer option and
has to be required at the moment of ordering the specimen.
If specimen(s) is damaged during the delivery and no
insurance was required before the mailing, no refund is eligible. The cost of insurance
is additional to shipping and payed in full by the customer. The whole value of
the specimen(s) will be always insured. Please, note that in some countries
insured packages coming from Italy may undergo to a taxation proportional to the
insured/declared value.
